Exam Fees : $120

Certified Customer Service Executive

About Exam

The Certified Customer Service Executive is to demonstrate clear understanding of service industry and practical aspects associated with it and to get a visible recognition for the knowledge and skills in customer services.

Format of Exam

  • Multiple choice questions
  • No. of questions: 50
  • Max marks:50, Required marks: 35(i.e.70%).
  • Duration: 60 minutes
  • Closed book

How Does it Help

This certification will help you to boost your career in the area where candidates are looking to find the employment in Customer service industry, retail sector, travel agencies, hotels and many other and for those who wish to have a better control over their service skills and strengthen their ability to perform better in customer services.

Exam Fees

The exam fee of this certification is $120

Exam Code : C2-SE

As Customer Sales is growing at a very fast pace and is one of the growing areas of employment with increasing demand in large, medium and small industries. The Certified Customer Service Executive will be engaged in facilitating the customer requirement and managing the system at workplace. Customer service executives utilize their art to conform that a company carry standards of service to customers.