Exam Fees : $180

Certified Supervisor in Customer Service

About Exam

The objective of the Certified Supervisor in Customer Service(CSCS) has the knowledge and skills to competently perform their job to an international occupational standard. After passing the exam, it clearly ensures that the holder have basic skills and knowledge required to successfully supervise front line employees in a Customer Care function.

Format of Exam

  • Multiple choice questions
  • No. of questions: 70
  • Max marks:70, Required marks: 56(i.e.80%).
  • Duration: 60 minutes
  • Closed book

How Does it Help

This certification will help you to boost your career in the area where candidates are looking to find the employment in Customer service. After acquiring this Certification, Supervisor in the area will be able to show that they are worthy and well qualified to accept tasks and will able to tackle today’s customer service leaders. The objective of this CSCS is to expand the level of Supervisor in customer service in organizations across world.

Exam Fees

The exam fee of this certification is $180

Exam Code : CSCS

In Today’s Scenario Customer Services are building tremendously.
Supervisor working within in business or in any organization’s ,provides different customer service function on basis of latest techniques and experiences. Customer Service management system is an vital foundation of long-term business growth because of ,the importance of developing a value based relationship with customers from small customer service departments to large departments.