Exam Fees : 180$

Certified Customer Service Supervisor

About Exam

The objective of the certification process is to ensure that the successful Certified Customer Service Supervisor has the knowledge and skills to competently perform their job to an international occupational standard. Target Audience The Certified Customer Service Supervisor (CCSS®) program is targeted to service industry managers/supervisors (team leaders, supervisors or any position that provides leadership, coaching, mentoring, and direction to employees) in any service environment. 

Format of Exam

  • Multiple choice
  • 70 Questions per paper
  • 80% required to pass(56 out of 70 correct) to pass the exam
  • 1 hours
  • Closed book.

How Does it Help

This certification is Professionally design and Its a ISO certification program. this certification elevates service standards to a professional level to all the candidate who have been certified with this particular certification. It will enhanced career path.

Exam Fees

  • The exam fee of this exam is 180$

Exam Code : CCSS

A customer service certificate program is an ideal way to prepare for a career as a customer service representative. Certificate programs allow candidate to become proficient in all areas of customer service, including customer communications, office organisation and computer application usage.